Policies & Procedures (return policy)
Text and Email Reminders
Slim Body Booster operates a complimentary text/email reminder service for any/all future appointments to the mobile number you provide. On occasion our reminder messages may not reach you. Please be aware you must also make your own record of all future appointments booked.
Your information remains strictly private and confidential and will not be passed onto any other party. You can unsubscribe to this service at any time.
Cancellation Policy
24 hours’ notice by phone, sms text or email is required to reschedule or cancel your appointment. Failure to follow the cancellation policy will result in deduction of that treatment from your pre-paid course.
Courses booked are Non-Refundable & Non-Transferrable to other treatments or clients.
Our courses are payable in one or two installments on the first and second visit
Special Offers and Sale Day treatments and courses booked upfront are Non – Refundable.
Discounted course prices must be paid on the day of consultation and no later than the first appointment date.
Products Returns Policy
We will always honour a refund or exchange on products if you are not completely happy with your purchase under the following conditions. It has been returned (either by post or in person) within 14 days of receipt along with proof of purchase. It is in a saleable condition, this means returning the product to us in its original condition, unused, seal intact and in its original packaging. For legal reasons skin products must be entirely unopened with original packaging intact.
Once we have received the returned products(s) we will consider the condition of the goods being returned before authorising refunds or exchanges. After we have accepted your returned product(s), we will reimburse the price you paid to your original method of payment.
Gift Card Policy
All Gift Cards purchased at Slim Body Booster are Non Refundable and valid for 12 Months Only.
Competition Policies
Competition winners from any of our Social Media pages e.g. Instagram, Facebook have 30 days to claim their prize.
Competition prizes cannot be exchanged for cash, gift cards or alternative treatments or products.